How Do you Recall an Email in Outlook



As we all are human beings and can sometimes make silly mistakes at the workplace. Today we are going to discuss the mistake that anyone can make while sending an email through Outlook. Suppose you are sending an email to your contact and forgot to attach the file or you have written something that you shouldn’t do or mean. After clicking on the send icon you recognize this and want to take back what you have done. As I say, you are very lucky that you are using Outlook at work, which is having a good solution for this type of mistake done by Outlook users. This solution is named
Recall an Email in Outlook. So, here we are going to show you how to recall an email in Outlook.

Steps to Recall an Email in Outlook


Step 1: At the very first you need to open the “Sent Item” folder under your email. Then check for the email you want to recall. Make sure that this email should be the recent one.  Open the full email by double-clicking on it. 


Step 2: When the email gets open, click on the “Message” tab located on the top-right of the toolbar. This will make it active. 


Step 3: Now go to the “Move” section and click on “Actions” which will show you the “Recall This Message” 


Step 4: Once you click on “Recall this message” a pop-up window will appear on your window screen. This window will show you two options:

                     a:” Delete unread copies of this message”

                     b:” Delete unread copies and replace with a new message” 

And you also get an option of success and failure of a recall outlook email for each recipient. For that, you just need to select the “Tell me if recall succeeds or fails for each recipient” check box. 

Make the changes according to your requirements and click on the “OK” button. 


Note: If you have selected to delete unread copies of messages then that’s great. Now you can draft a fresh email.  But if you have selected the second option that is to replace it with a new message then you have to move forward to step 5. 


Step 5: If you have selected ”Delete unread copies and replace with a new message” then Outlook will open a new screen with that email context and you’ll get a chance to revise your email. Once you have done your revision and make the changes according to your requirements then Outlook recalls the old email and shows a notification that it's done. Now, just click on the “Send” button and it's all done with How to Recall or unsend an email in Outlook


Few things you need to fulfill in a way to Recall Outlook Email 

  1. Sender and Receiver must have an “Exchange Server Email Account” and should use “Outlook” as an email client. 

  2. The receiver’s mailbox should be open while attempting the Outlook Recall Email steps 

  3. Original mail shouldn’t be seen by the recipient and it should be in the Inbox folder

  4. Email should not be touching any filter like spam, add-in, or rule


Above steps of How to recall an email in Outlook are applied to a few Outlook versions like Outlook 2007, 2010, 2013, 2016, 2019, and Outlook for Microsoft 365


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